Contact Us
Need to reach the team behind Best Crypto Casinos? This page explains what we can help with, what to include in a message, and where to go for issues we can't resolve. You must be 18 or older to use this site, and 21 or older in some states and at some casinos. Check the minimum age that applies to you and to any casino you consider.
What you can contact us about
We are an independent comparison site. We review and rank crypto casinos, but we don't run any of them. These are the topics we can act on:
- Corrections: a bonus term, coin list, licensing detail or payout policy on one of our pages looks out of date or wrong.
- Reader feedback: something was unclear, a comparison missed a factor you care about, or you want a topic covered.
- Listing and partnership questions: questions about how the site works commercially or how casinos are assessed.
- General site issues: a broken page, a link that goes to the wrong place, or content that doesn't display properly.
Our About Us page explains who we are and how the site works. Our Terms and Conditions cover how you may use the content.
What we can't help with
We don't hold player funds, and we can't see or change any casino account. If your problem is with a casino, the operator's own support team is the right first stop. That includes:
- Deposits or withdrawals that are delayed or missing, including on-chain transactions awaiting confirmations
- Account verification, closures, limits or bonus eligibility decisions
- Lost passwords or two-factor authentication (2FA) problems
- Disputes over wagering requirements or bonus terms
We can't recover funds, overturn a casino's decision or act as an intermediary. We can't give legal or tax advice either. If you have questions about your state's gambling laws or how winnings and crypto gains are taxed, consult a qualified professional.
How to get a faster, more useful reply
- Name the page and the casino or section you're asking about.
- Quote the statement you think is wrong and say what you believe is correct.
- Include a source if you have one, such as the casino's own terms page, and the date you saw it.
- Never send private keys, seed phrases, passwords or full wallet backups. We will never ask for them.
Our pages carry a fact-check date. Bonuses, coin support and terms change often, so if you find a difference from what a casino currently shows, tell us. We'll review it and update the page where we can verify the change.
Commercial relationships and editorial independence
Best Crypto Casinos may earn a commission if you sign up to a casino through links on this site. That doesn't decide rankings. Contacting us about a listing doesn't buy a higher position or a different rating, and we don't remove a casino's weaknesses at an operator's request. We will correct verifiable errors.
Offshore casinos: what to know before you play
Crypto casinos that accept US players are generally offshore. They're licensed in places such as Curaçao or Anjouan, not by a US regulator, and they operate in a legal grey area. Regulated online casinos exist only in a handful of states, and those operators don't use crypto. Laws differ by state, and some casinos block certain states. Check your own state's rules before you play, and follow each site's terms.
Offshore sites may not offer the same player protections or self-exclusion tools as state-regulated operators. Crypto prices can also move sharply, so the dollar value of your balance can fall even if you don't lose a bet. Never gamble money you can't afford to lose.
Support if gambling is causing problems
If gambling is affecting your finances, relationships or wellbeing, call the National Problem Gambling Helpline at 1-800-GAMBLER. It is free and confidential. Our Responsible Gambling page lists limit-setting tips and warning signs. Reaching out is a sensible step, and we'd rather you take it than keep playing.
Other sections of the site
Looking for a casino comparison rather than a person? Our ranked listings cover the sites we've researched, including BetPanda, CoinCasino and Cryptorino, with the conditions attached to each offer. Our non-Gamstop casinos guide is written mainly for UK readers and isn't aimed at US players.